Inactive Account Status

An inactive account status is a status in which an account is no longer able to continue business with Vida Divina and may proceed to contact cancel to request the liberation of an account's information to register with any new affiliate.

This status is usually acquired when the account has failed to make any purchases after twelve (12) consecutive months.

If 12 consecutive months have passed, and the account has become inactive, the affiliate needs to contact [e-mail] to request their account to be cleared.

Once the Cancel Department has noted that the account was in good standing with Vida Divina, all information will be cleared to allow the affiliate to register once again.